Terms & Conditions

TRAINERS RESPONSIBILITIES 
 
 
1/ Your trainer will provide a personalised program for each session that meets the client’s needs and goals that are safe and effective
 
2/ Each session will last at least 30/60 minutes but will not exceed 1 hour 
 
3/Your trainer will provide guidance regarding proper exercise techniques
 
4/Your trainer will maintain a record of  clients progress and provide necessary feedback
 
5/If your trainer is late for a session, that time is owed to the client
 
6/Your trainer must notify you 12 hours prior to the session,if they must cancel the session will be rescheduled. If 12 hours notice is not given that session will be provided FREE of charge
 
7/All information regarding the client,s program and progress is confidential and will remain on file in a secure place
 
 
                                                    CLIENTS RESPONSABILITIES 
 
1/Payment must be received prior to or on the first session. Payments can be made by bank transfer or cash.
 
2/Client is expected to discuss all health history information and any medical concerns with there trainer.
 
3/All appointments must begin on time and end after the scheduled starting time. Any time lost due to client’s tardiness is considered part of the appointment and is non-refundable. The trainer is expected to wait 15 minutes for a client at which time the session is forfeited.
 
4/Client’s must give 12 hours notice for cancellation of sessions. Failure to do so will result in forfeiture of session.
 
5/Client will communicate any discomfort,pain or concerns experienced during or arising from a session.
 
6/Client’s shall abide by rules and policies of the gym. We reserve the right to deny services to client’s who fail to abide by such rules and policies. Rules are located on the club’s website.
 
7/If the client ,for any reason,does not fulfil all of their sessions in a package deal no refund will be given
 
8/Client acknowledgment that he/she is in good health and physically able to participate in any exercise. The client will be asked to sign a document acknowledging that he/she has no limiting health conditions that would preclude participating in any exercise program,and will immediately infirm the trainer if such health conditions arise during the client’s participation in sessions.
 
9/If a FREE session is provided it is classed as a good will gesture it has no cash value and must be used by the client.